Privacy Policy
Entity: FlickaTech Consulting ("the Company", "We", "Us", or "Our")
At FlickaTech Consulting, we value the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (flickatech.com), engage with our services, or interact with us through any digital channel.
1. Information We Collect
We collect information to deliver better technology and consulting services:
- Personal Identifiers: Name, designation, company name, and correspondence details.
- Contact Information: Mobile number, email address, and business/postal address.
- Project & Business Details: Requirements, scope documents, and information shared during client onboarding and project delivery.
- Technical Data: IP address, browser type, device information, and usage data collected via cookies for website performance and analytics.
- Communication Data: Messages, enquiries, and feedback shared via our website, email, WhatsApp, or phone.
2. How We Use Your Data
Your data is used specifically for:
- Service Delivery: Managing client onboarding, project execution, and ongoing support.
- WhatsApp & Digital Communication: Sending project updates, service notifications, and relevant information via WhatsApp Business API, email, or SMS.
- Marketing: Providing information about new services, offers, technology solutions, and company updates — only to users who have consented.
- Business Operations: Invoicing, reporting, contract management, and compliance activities.
- Improvement of Services: Analyzing usage patterns to enhance our platforms and service quality.
3. Consent for WhatsApp & Marketing Communication
By submitting your phone number or email on our website forms, enquiry pages, or partner platforms, you provide explicit consent to be contacted by FlickaTech Consulting via WhatsApp, SMS, or email.
- We use Meta's WhatsApp Business Cloud API to send communications on behalf of our clients and for our own service updates.
- All WhatsApp communications comply with Meta's Business Messaging Policy and applicable Indian regulations.
- You can opt out of marketing messages at any time by replying "STOP" or emailing us at [email protected].
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third-party marketers. We only share information with:
- Service Providers: Trusted technology platforms including cloud providers, payment gateways, Meta (WhatsApp Business API), and analytics tools necessary to deliver our services.
- Clients: Project-related data may be shared with the relevant client for whom the work is being executed.
- Legal Authorities: When required by applicable law, court order, or government directive.
5. Data Security
We implement appropriate technical and organizational measures — including encryption, access controls, and secure communication channels — to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All API keys, tokens, and credentials shared for project purposes are handled with strict confidentiality.
6. Cookies
Our website (flickatech.com) uses cookies to enhance user experience, analyze traffic, and optimize performance. By continuing to browse our website, you consent to the use of cookies. You may disable cookies through your browser settings, though this may affect certain website functionalities.
7. Data Retention
We retain personal and project data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Upon conclusion of an engagement, data will be retained for a minimum period as required for legal and accounting compliance, after which it will be securely deleted upon request.
8. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access and review the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal data, subject to legal and contractual obligations.
9. Grievance Officer
In accordance with the Information Technology Act, 2000, and applicable rules:
Attn: Grievance Redressal Officer
Company: FlickaTech Consulting
Address: Jalesar, Uttar Pradesh, India
Email: [email protected]
Phone: +91-9829391053
We will respond to grievances within 30 days of receipt.
10. Jurisdiction
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of courts in Jalesar, Uttar Pradesh, India, and shall be governed by the laws of India.